Byron Bay Bronze is an Australian company and can be contacted via email at support@byronbaybronze.com.au.com.au or through the Contact Us page. These Terms of Use govern your use of this website. By accessing this website, you are indicating your acknowledgement and acceptance of these Terms of Use. These Terms of Use are subject to change by our Company at any time at its discretion. Your use of this website after such changes are implemented constitutes your acknowledgement and acceptance of the changes. Please consult these Terms of Use regularly.

All terms listed on our website supersede any offer pages, emails, social media posts et al and will be final in their entirety. No existing specials, including kits/bundles, will be included in any sales events and will be adhered to strictly and succinctly. 

June 2024 Promo

The Byron Bay Bronze June Promo ("Promotion") will commence on Tuesday 4th June 2024, at 10:00 am AEST and conclude on Friday 21st june 2024, at 11:59 pm AEST ("Promotion Period").

To be eligible for the free tanning mitt, exfoliating mitt & gradual tanning foam & customer must order online at www.byronbaybronze.com.au in the promotion period and the order must be above $50 excluding shipping. 

The free product will be added to the customers order and shipped in accordance with our normal T's&C's. 

The Promotion cannot be used in conjunction with any other ongoing Byron Bay Bronze offers or promotions.

The Promotion is not applicable for in-store or salon purchases.

The offer is available while stocks last.

Byron Bay Bronze reserves the right to modify, extend, or terminate the Promotion at any time without prior notice.

Participation in the Promotion constitutes acceptance of these terms and conditions.

Order Processing

All orders received prior to 11am on that day will be sent out the same day or the following at the latest*. Eg If you order on Monday before 11am it will be dispatched Monday or Tuesday at the latest. We have a guarantee that all orders will be sent by our courier if received prior to 11am, however things do happen. 

*Business days only

Shipping

Standard shipping to Australia is estimated to be 2-5 days. Some outlying areas may take longer however. Our express post option will take 1-2 days to the vast majority of Australia & again some outlying, remote areas longer.  

Overnight express shipping will be next day to 94% of Australia, so long as you have made the cut off time for order processing above. Full details of coverage please visit mailplus.com.au 

Product Purchases

Charges from this site will appear as Byron Bay Bronze on your credit card statement. When you are purchasing from this site you agree to be billed either as a one-off transaction.

Credit Card Security

All transactions are processed via a third party PCI Compliant provider called Stripe.

Free Self Tanning Foam Offer

To reduce our wastage and re-purpose our packaging, we've introduced an incentive for customers to send back 5 used BBB bottles and receive a Self Tanning Foam free in exchange. Here's how it works:

1.  Add a note in with your online order from us stating 'INCLUDE RETURN MAILER' This can be requested on your fifth order or when you are close to making up the amount of 5 bottles
2. We will send you a pre-paid compostable mailer with our return address on the satchel
3. Pop your 5 x empty bottles inside and send it off at the post office
4. Send an email to support@byronbaybronze.com.au with the tracking receipt attached and include which colour self tanning foam you would like to receive (Medium, Dark and Ultra Dark)
5. We will commence repurposing your tan bottles for future use.

Money Back Guarantee

Byron Bay Bronze offers a 'no questions asked' money-back guarantee to ensure no customer is stuck with product they do not enjoy. Please read carefully below to understand all terms and conditions. It is the customers full responsibility to abide by the below requirements. Under no circumstances will these terms be changed or altered due to extenuating circumstances. 

• The entire value of products purchased will be returned minus any mitt purchases unless legally obliged under the standard manufacturers warranty (Meaning we will not refund any mitts unless proof of manufacturing fault can be shown).
• Shipping will be refunded*
• Customer must return all items to the below address and provide the below details:
  Byron Bay Bronze
  ATT: Returns Department
  19 Dillon Road, Wamberal, NSW, 2260.
  Order number - Name - Phone - Email
• Customers can choose to send registered post or not, however, if the products are not delivered to us and no tracking has been provided, we will not take responsibility for lost items and therefore will not process the refund.
• We need to get the products back if you are unsatisfied, to test the batch and ensure quality of manufacture.
• Customer must return the products with no more than 1/4 used in each item within 30 days of purchase.
• Return shipping will be at the customers own expense.
• Once the products are returned, and the 1/4 rule checked, the refund will be processed within 24 hours to the payment method used at checkout.

No refund will be given on mitts, even if un-open due to health and safety regulations. 

No refunds will be given on kits/bundles unless there is a fault with an item. If you believe this to be so, we will require faulty item to be sent to us for inspection. If deemed faulty, your item and return postage cost will be refunded.

Our 100% money back guarantee far exceeds the minimum required by Australian Consumer Law as it stands because we want you, the consumer, to have an option to get access to a refund, even if you simply do not like the result. 

  *Shipping will only be refunded, as per Australian Consumer law, if the product is proven to be faulty. If you are unsatisfied with the product by preference, the shipping will not be refunded. 

Discounts/Sales

• Discount codes can only be used on regular priced products. You can not add a discount code to a special offer such as the Black Friday/ Cyber Monday sale, Christmas Sales etc.  
• Discounts will not apply to bundles. 
• Discounts will be for consumer, professional or in some cases, a combination of these two ranges. Please read the terms prior to purchase. 
• Value added discounts will still apply wherever possible. These include buy X get Y for 10% off etc. 
• Any discounts must be entered upon checking out to qualify. It is the customers full responsibility to ensure the discount code is entered correctly. IN NO CIRCUMSTANCES WILL DISCOUNTS BE APPLIED RETROSPECTIVELY, so be sure to reach out to one of our team if you are having trouble. We are available on Facebook, Instagram, Phone & email. We WILL NOT honour any discounts codes that did not populate whilst checking out, it is the customers full responsibility to ensure the code has successfully worked. 
• Our 15% off sign-up offer is only valid on consumer range items. It cannot be applied to any products contained in the professional range nor any bundled items. The professional range is already discounted, provided you have signed up for an account.
• We try to give our customers the highest quality products at the best possible prices. We still need to protect our profit as running a business is tough enough, let alone providing eco, high end ingredients. We stand by our ethos of sustainable, ethical and positively impacting peoples lives and appreciate your understanding & ongoing support. 
• By running a successful business we ensure continued support of our selected charity partners. 

Access To This Website

You agree to use this website only for the lawful purposes described in more detail in the “Restrictions on Use” section below. You agree not to take any action that might compromise the security of the website, render the website inaccessible to others or otherwise cause damage to the website or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the website in any manner that might interfere with the rights of third parties. To access this website or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this website that all the information you provide on this website will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this website, or any of its resources, and to terminate or suspend your access at any time, without notice.

Restrictions On Use

This website is provided solely for non-commercial, personal use, and/or so that you may learn about our Company and the services we provide. You may not use this website for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorise any other party to) (i) co-brand this website, or (ii) frame this website, or (iii) hyperlink to this website, without the express prior written permission of an authorised representative of our Company. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this website or Content accessible within this website. You agree to co-operate with our Company in causing any unauthorised co-branding, framing or hyperlinking immediately to cease.

Proprietary Information

Trademarks. The material and Content accessible from this website, and any other World Wide Web site owned, operated, licensed, or controlled by our Company is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all rights, titles, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorised in writing elsewhere on our website, except that you may print out a copy of the Content solely for your personal use. You are prohibited from using any of the marks or logos appearing throughout the website without the express written permission of our Company.

Copyrights. This website and its Content are protected by Australian and/or foreign copyright laws and belong to the Company or its partners, affiliates, contributors or third-parties. The copyrights for the Content are owned by the Company or other copyright owners who have authorised their use on this website. You may download and reprint Content for non-commercial, non-public, personal use only. If you are browsing this website as an employee or member of any business or organisation, you may download and reprint Content only for educational or other non-commercial purposes within your business or organisation, except as otherwise permitted by the Company. You may not manipulate or alter in any way images or other Content on the website.

Hyperlinks

This website may be hyperlinked to other websites which are not maintained by, or related to, our Company. The inclusion of any hyperlink to a third-party website does not imply endorsement, sponsorship or recommendation by our Company of that website. Hyperlinks to such websites are provided as a service to users and are not sponsored by or affiliated with this website or our Company. Our Company has not reviewed any or all of such websites and is not responsible for the content of those websites. Our Company also makes no representations about the availability of hyperlinked websites. Hyperlinks are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of those hyperlinks or the websites hyperlinked to this website. If you hyperlink to a website, please be aware that you will leave our Company’s website and will become subject to the rules and conditions of the linked website(s). We recommend that you make yourself aware of the Terms of Use of any websites you link to from our Company’s website.

Submissions

You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this website (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind and will not incur any liability as a result of any similarities that may appear in future Company operations. By making a Submission, you are guaranteeing to us that you have the legal right to post the content in the Submission and that it will not violate any law or the rights of any person or entity. Our Company will treat any personal information that you submit through this website in accordance with its Privacy Policy as set out on this website.

Child Safety

Protecting the online privacy of children is especially important to us, and those under the age of 13 are protected by Federal Law. Our Company does not knowingly collect or solicit personal information about children under 13, except with their parent’s express consent. If we ever include children under the age of 13 as part of our intended website audience, those specific web pages will, in accordance with the provisions of the Children’s Online Privacy Protection Act (COPPA), be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children’s personal information.

Downloading Materials

You understand that our Company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.

Disclaimer. Our Company makes no express or implied warranties, representations or endorsements whatsoever with respect to the website, the service or the Content. Our Company expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the website, the service, the Content, and any product or service furnished or to be furnished via the website. Our Company does not warrant that the functions performed by the website or the service will be uninterrupted, timely, secure or error-free, or that defects on the website or the service will be corrected. Our Company does not warrant the accuracy or completeness of the Content, or that any errors in the content will be corrected. The website, the service, and the Content are provided on an “as is” and “as available” basis.

Limitation On Liability

Our Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if our Company has been advised of the possibility of such damages.

Indemnity

You will indemnify and hold our Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorised in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this website.

You may not post, send, submit, publish, or transmit in connection with this website any material that:

• You do not have the right to post, including proprietary material of any third-party;
• Advocates illegal activity or discusses an intent to commit an illegal act;
• Is vulgar, obscene, pornographic, or indecent; Does not pertain directly to this website;
• Threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
• Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
• Infringes any intellectual property or other rights of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
• Violates any law or may be considered to violate any law;
• Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
• Advertises any commercial endeavour (e.g. offering for sale products or services) or otherwise engages in any commercial activity (e.g. conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorised on this website;
• Solicits funds, advertisers or sponsors; Includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
• Disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real-time activities via this website;
• Includes MP3 format files; Amounts to a ‘pyramid’ or similar scheme;
• Disobeys any policy or regulations established from time to time regarding use of this website or any networks connected to this website;
• or Contains hyperlinks to other websites that contain content that falls within the descriptions set forth above.

Although under no obligation to do so, our Company reserves the right to monitor the use of this website to determine compliance with these Terms of Use, as well as the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your Submissions. You acknowledge and agree that neither our Company nor any third party that provides Content to our Company will assume or have any liability for any action or inaction by our Company or such third party with respect to any Submission.

Security

You are prohibited from using any services or facilities provided in connection with this website to compromise security or tamper with system resources and/or accounts. If you become involved in any violation of system security, our Company reserves the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. Our Company reserves the right to investigate suspected violations of these Terms of Use. Our Company reserves the right to fully co-operate with any law enforcement authorities or court order requesting or directing our Company to disclose the identity of anyone posting any email messages, or publishing, or otherwise making available any materials that are believed to violate these Terms of Use. By accepting this agreement, you waive and hold harmless our Company from any claims resulting from any action taken by our Company during, or as a result of its investigations, and/or from any actions taken as a consequence of investigations by either our Company or law enforcement authorities.

Miscellaneous

These Terms of Use will be governed and interpreted pursuant to the laws of New South Wales (NSW), Australia, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in NSW in connection with any dispute between you and our Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the State and/or Federal courts in Sydney, NSW. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement between the parties relating to this subject matter. Notwithstanding the foregoing, any additional Terms of Use on this website will govern the items to which they pertain. Our Company may revise these Terms of Use at any time by updating this posting.

Your Consent

By using our website, you consent to our online Terms of Use.

Changes To Our Terms & Conditions

Please note that the content of this page can change without prior notice. If we decide to change our Terms of Use, we will post those changes on this page. This policy was last modified on July 14th, 2023.

Contacting Us

If you have any questions regarding these Terms of Use, you can email us at support@byronbaybronze.com.au.com.au or through the Contact Us page.