General FAQ

There are three pillars to our success:
 

Product Quality 

We have worked with dermatologists, naturopaths, formulation chemists and manufacturers (the world's leading) to develop a product that is unmatched in terms of quality. Our user testing shows the highest rated self tanner on the market, a tan your can trust. We offer a 100% money-back guarantee if you don't agree.

 

Our self tanners are odourless, not orange, non-sticky and fade naturally... just like a tan from the sun, without the UV damage to your skin.

 

Our formulations contain natural, organic & sustainably sourced ingredients which nourish your skin and ensure the perfect self tan every time.

 

Our dual tanning actives of DHA & Erythrulose ensure the studied positive impacts of dual tanning agents are delivered to you in a manner that maintains a healthy PH balance.

 

Sustainability 

We truly value our planet and our people. This is how we do it:

  • - Natural, organic, sustainably sourced ingredients.
  • - Use 100% ocean waste plastic packaging.
  • - PETA & Vegan.
  • - 1% of profits go to Wild Ark.
  • - Financial services by Bank Australia, a sustainable bank.
  • - Use 100% recycled material in all online orders.
  • - B-Corp certified.
  • - RePURPOSE certified.

Service 

We aim to go above and beyond your expectations as a brand. Our daily order cut-off time is 11am, meaning if you order before 11am, we will pack and send your order that day. We monitor our social media, emails and online inquiries consistently, and any queries will be responded to by an actual human promptly. 

 

We offer a 100% money-back guarantee even if you simply change your mind after using the product. We know people will do the right thing by us, so we want to return the love. There would be nothing worse than being stuck with a product you didn't like. 

 

We are always open to your feedback, and if you have anything you would like to let us know about, we would love to hear it. 

DHA (Dihydroxyacetone) is the active ingredient in self-tanning products. It is a sugar molecule that reacts to the amino acids on the skin's surface. The level of DHA controls how dark and natural the colour looks.
 
Byron Bay Bronze uses a high level of high-quality nature-derived DHA that is carefully formulated to create a natural-looking tan – balanced with moisturisers to guarantee a smooth, streak-free application and glow.

Our foams can be washed off after just 1 hour, but for a deeper tan, we advise avoiding too much contact with water, such as showering, swimming, and sweating for 6 - 8 hours to allow your tan to develop fully on the skin.

We recommend avoiding swimming for 6 - 8 hours after applying your tan to allow it to develop fully on your skin. Once your tan has developed, you can swim. However, seawater and chlorinated pools may result in your tan fading a little more quickly.

It is typically only the top layer of the skin that's affected by DHA and shouldn't have any harmful effects while pregnant.
 
If you're unsure, it's always best to double-check with your doctor. To be extra cautious, we recommend covering your mouth, nose and eyes when applying to prevent inhaling the products. Additionally, do not apply to the breast area if breastfeeding.
 
Doing a skin test before self-tanning can also be helpful, as hormone levels can fluctuate throughout pregnancy.

We recommend wearing loose, dark clothing for up to 8 hours while your tan develops. Before washing the excess tan off, please be mindful that the colour may transfer onto clothing or bedding.
 
Byron Bay Bronze does, however, dry quickly, and any transfer will be minimal.

Yes, you can still get a tan from the sun while wearing Byron Bay Bronze. It's important to know that our self-tanners do not offer any sun protection.

Absolutely not! Byron Bay Bronze is opposed to animal testing, and none of our products have been tested on animals. We are also PETA-approved and vegan.

We ship products internationally. You can also find a list of stores we're stocked in here or contact a salon here for a professional spray tan with Byron Bay Bronze products.