FAQs

FAQs

 

WHAT MAKES BYRON BAY BRONZE SPECIAL?

 

There are three pillars to our success:

1. Product quality 

We have worked with dermatologists, naturopaths, formulation chemists and manufacturers (The world's leading) to develop a product that is unmatched in terms of quality. Our user testing shows the highest rated self tanner on the market, a tan your can trust.  If you do not agree 100% we will refund your purchase. 

Odourless, no orange, non sticky and a natural fade...no like really, you can not tell when it starts to fade. Our formulations contain natural, organic & sustainably sourced ingredients which nourish your skin and ensure the perfect self tan every time. 

Our dual tanning actives of DHA & Erythrulose ensure the studied positive impacts of dual tanning agents are delivered to you the consumer in a manner that maintains a healthy PH balance. 

2. Sustainability 

Below are just some of the ways in which you know you are buying a brand that values our planet and our people:

-Natural, organic sustainably sourced ingredients 

-100% ocean waste plastic packaging 

-Peta & vegan 

-1% profits to Wild Ark 

-Financial services by Bank Australia (Sustainable bank) 

-100% recycled material in all E-Commerce orders 

-B-Corp certification 

3. Service 

We aim to go above and beyond your expectations as a brand. Our daily order cut off time is 11am, meaning if you order up until 11am we will pack and send your order that day. We monitor our social media, emails and online inquiries consistently and any inquiries will be responded to in a very short period of time. 

We offer a 100% money back guarantee even if you simply changed your mind after using the product. We know people will do the right thing by us and so we want to return the love. There would be nothing worse than being stuck with a product you didn't want. 

We are always open to your feedback and if you have anything you would like to let us know about we would love to hear it. 

 

WHAT IS DHA?
DHA (Dihydroxyacetone) is the active ingredient in self-tanning products. It is a sugar molecule that reacts to the amino acids on the surface of the skin. The level of DHA controls how dark and natural the colour looks. Byron Bay Bronze uses a high level of high quality nature-derived DHA that is carefully formulated to create a natural looking tan – balanced with moisturisers to guarantee a smooth, streak-free application and glow. 

 

WHAT SHADE OF TAN SHOULD I CHOOSE?

If you’re unsure we recommend starting with the Medium Tanning Foam. The actual difference in colour between the dark and medium has a lot to do with your skin and how it develops the tan.

Once applied you can rinse after just 1 hour, but for a deeper, longer-lasting tan leave on for up to 8 hours. As it really is personal choice, you may need to test it out a few times before knowing what suits you best. And after washing off, you can always re-apply if you’re after a deeper tan. 

 

HOW LONG DO I NEED TO WAIT BEFORE SHOWERING AFTER TANNING?

Our foams can be washed off after just 1 hour, but for a deeper tan we advise avoiding too much contact with water such as showering, swimming, and perspiring for 6 - 8 hours to allow your tan to develop fully on the skin.

 

CAN I SWIM AFTER APPLYING TAN?

We recommend avoiding swimming for 6 - 8 hours after applying your tan to allow it to develop fully on your skin. Once your tan has developed you can swim, however seawater and chlorinated pools may result in your tan fading a little more quickly.

 

WILL MY TAN GO PATCHY IF I EXERCISE?

Your tan should stay even and streak-free while exercising, however heavy sweating on a regular basis can result in fading.

 

HOW LONG WILL MY TAN LAST?
Your tan should last between 5 - 7 days, and with good preparation and moisturising it can last even longer. However, everyone's skin naturally exfoliates at a different rate. 

 

CAN I USE THE PRODUCTS ON MY FACE?
All Byron Bay Bronze products can be used on the face. However, being a generally sensitive area it’s important to patch test first. Some people like to mix a small amount of self-tanner with their daily moisturiser, but if you do have sensitive or problematic skin, we recommend avoiding face applications.

 

CAN BYRON BAY BRONZE BE USED DURING PREGNANCY?

It is typically only the top layer of the skin that’s affected by DHA, and shouldn't have any harmful effects while pregnant.

If you’re unsure, it’s always best to double-check with your doctor. To be extra cautious we recommend covering your mouth, nose and eyes when applying to prevent inhaling the products. Additionally do not apply to the breast area if breastfeeding.

It can also be helpful to do a skin test before self-tanning, as hormone levels can fluctuate throughout pregnancy.

 

WILL MY TAN TRANSFER ONTO CLOTHING?

We recommend wearing loose, dark clothing for up to 8 hours while your tan develops. Until washing the excess tan off, please be mindful that the colour may transfer onto items of clothing or bedding. Byron Bay Bronze does however dry quickly and any transfer will be minimal.  

 

CAN I STILL GET A TAN FROM THE SUN WHILE USING THE PRODUCTS?

Yes, you can still get a tan from the sun while wearing Byron Bay Bronze. It's important to know that our self-tanners do not offer any sun protection.

 

IS BYRON BAY BRONZE TESTED ON ANIMALS?
No, Byron Bay Bronze is opposed to animal testing and none of our products have been tested on animals. We are also PETA approved. 

 

IS BYRON BAY BRONZE SUITABLE FOR ALL AGES?
Yes, Byron Bay Bronze products are suitable for all ages.

 

BACKORDERS
If your order contains a product on backorder, our order will not be sent until all items from your order arrive. Please note before buying. 

 

WHERE CAN I PURCHASE BYRON BAY BRONZE PRODUCTS?

Australia - New Zealand - UK - Europe - USA 

 

 

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